Terms of Service

QuantumStack Technologies provides software development and digital services including, but not limited to: web development, mobile application development, AI & machine learning solutions, e-commerce development, chatbot development, cloud & DevOps, digital marketing, video editing, and logo & brand design.

The specific scope, deliverables, timelines, and pricing for each engagement are defined in a separate written proposal or Statement of Work ("SOW") agreed upon by both parties prior to commencement of work. These Terms apply to all such engagements in addition to any project-specific terms in the SOW.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice where possible.

As a client, you agree to:

• Provide accurate, complete, and timely information, content, and materials required for project delivery
• Designate an authorised representative with decision-making authority to provide approvals and feedback
• Review deliverables and provide feedback within agreed timelines (delays caused by the client may result in revised project timelines)
• Ensure that any materials, content, or third-party assets provided to us do not infringe upon the intellectual property rights of any third party
• Keep confidential any login credentials, API keys, or access information we provide
• Pay invoices within the timeframes specified in the agreed payment schedule

All fees are specified in the project proposal or SOW. Unless otherwise agreed in writing:

• A deposit (typically 50% of the total project value) is required before work commences
• Remaining balance is due upon project completion or as specified in milestone-based payment schedules
• Invoices are payable within 7 days of the invoice date unless otherwise agreed
• Late payments may be subject to a 2% per month interest charge on the outstanding amount
• Prices are exclusive of applicable taxes (GST or other applicable taxes) unless stated otherwise
• Out-of-scope work requested after project commencement will be quoted and invoiced separately

Client materials: You retain ownership of all content, data, and materials you provide to us. You grant us a non-exclusive licence to use such materials solely for the purpose of delivering the agreed services.

Deliverables: Upon receipt of full payment, we assign to you all intellectual property rights in the custom deliverables created specifically for your project, except for any pre-existing tools, frameworks, libraries, or third-party components used therein.

Our tools & frameworks: We retain ownership of any proprietary tools, methodologies, code libraries, templates, and know-how developed independently or prior to the project engagement. Where such tools are incorporated into your deliverables, we grant you a non-exclusive, perpetual licence to use them as part of the delivered product.

Portfolio rights: We reserve the right to display and describe the completed project in our portfolio and marketing materials unless you request in writing that we keep the engagement confidential.

Both parties agree to keep confidential any proprietary or sensitive information disclosed by the other party during the engagement. This includes business strategies, technical specifications, pricing, client lists, and any information marked as confidential.

Confidentiality obligations do not apply to information that is or becomes publicly available through no breach of this agreement, was already known to the receiving party, or is required to be disclosed by law or regulation.

Confidentiality obligations survive the termination of our engagement for a period of two (2) years.

Each project engagement includes a specified number of revision rounds as outlined in the SOW. Revisions are defined as minor adjustments to approved concepts, not fundamental changes in direction or scope.

Requests for changes that fall outside the agreed scope will be assessed and quoted as additional work. We will always notify you before commencing any out-of-scope work and obtain your written approval.

We warrant that our services will be performed in a professional and workmanlike manner. We will use commercially reasonable efforts to ensure that deliverables are free from material defects at the time of delivery.

You warrant that you have full authority to enter into this agreement and that any materials you provide to us do not infringe third-party intellectual property rights, applicable laws, or regulations.

Except as expressly set out in these Terms, all warranties, whether express, implied, statutory, or otherwise are excluded to the maximum extent permitted by applicable law.

To the maximum extent permitted by applicable law, QuantumStack Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or business interruption, arising from or in connection with our services, even if we have been advised of the possibility of such damages.

Our total aggregate liability for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you to us for the specific project giving rise to the claim in the three (3) months preceding the claim.

By you: You may terminate a project engagement with 14 days' written notice. You will be invoiced for all work completed up to the date of termination, plus a termination fee equal to 20% of the remaining project value to cover resource allocation costs.

By us: We may terminate an engagement immediately upon written notice if you breach a material term of these Terms and fail to remedy the breach within 7 days of notice, or if you become insolvent or cease to carry on business.

Upon termination, each party shall promptly return or destroy any confidential information of the other party. Sections relating to payment, intellectual property, confidentiality, and limitation of liability survive termination.

By using our website, you agree not to:

• Use the site in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to any part of the site or its underlying systems
• Transmit any unsolicited or unauthorised advertising, spam, or malware
• Scrape, crawl, or harvest any content from the site without our prior written consent
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, either party may pursue arbitration under the Indian Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bihar, India. Judgement on any arbitration award may be entered in any court of competent jurisdiction.